Forum Discussion
DavidCo_1880439
24-09-2025SMARTY Pioneer
Wi-Fi calls keep dropping
Wi-Fi calling always worked well on EE but now has frequent drop outs with smarty a not loss of call completely but both sides of the conversation keep missing a couple of seconds at a time. It works...
LouisK
28-09-2025SMARTY Moderator
Thanks for your feedback. We’re sorry to hear you’re having issues with WiFi Calling—that must be really frustrating, especially if you rely on it due to low signal.
So we can look into this properly, please get in touch with our customer support team via chat at www.smarty.co.uk/contact. They’ll be able to check your account, review your WiFi Calling settings, and help troubleshoot the dropouts you’ve described.
Best wishes,
Louis
SMARTY