Forum Discussion
Voicemail Greeting
Hi there. I know this thread is a few months old now, but I completely understand where you’re coming from with this. I have the same issues. What I did, was Google a text to speech service that said my name and record that as the greeting. There’s also “how to pronounce” videos on YouTube that have many names. That’s my workaround to the. I agree though, forcing people to record their own name to set up voicemail does make it inaccessible to some disabled people. Lots of folks are non-verbal for example.
ConfinedCelery7 Please can you explain what you mean by "inaccessible"? In what way? Is there something missing that is offered by other networks?
No other network forces you to have to speak to set up your own mailbox. Nor does any other network pause your services because you’re having a breakdown to your carer and you’re “sending too many messages”, and then take 24hours to get it back up and running again, while you’re stranded 3 hours away from home and can’t get back because you have no signal and no 4G.
ConfinedCelery7 When you refer to "sending too many messages", how many roughly? I know that the system will suspend users who try to send out bulk messages as this looks like commercial activity.
As far as setting up a voicemail is concerned, it is possible to have someone else merely say "please leave a message" if the system will not accept silence (I've never tried that)
Okay, the issue is that we shouldn’t have to do that to be able to set up a voicemail. It should be accessible for us anyways. Do you not think? It doesn’t accept silence either. You don’t have to record a message but you still have to record your name to set it up. I also don’t have anyone that could do that for me and I need my voicemail system for my medical care.
And it really wasn’t many. It was 5 minutes of freaking out before I lost all signal. Regardless, they shouldn’t then suspend you and have it then take “up to 24 hours” (it took 23) for it to be sorted. And how on Earth are you supposed to be able to contact support with no signal and no data, especially if you’re in the middle of nowhere? It’s not safe.
ConfinedCelery7 Suggestion - Don't give name, but just give number - this reduces the nuisance value since the caller dialled that anyway.
Also don't forget that many medical providers will not leave a message as they are not assured of confidentiality.
If you did not send that many text messages, I think it is worth you raising a complaint as this will move further up the 'chain of command' in the company.
Finally, I understood (but have not tested) that emergency calls to 999 will still operate ss they 'piggyback' off any available network where you are.
