Forum Discussion
Sudden slow wifi
Riccard_2393905 If you are relying on this service for a business connection, this may prove ineffective and cannot replace broadband. Smarty also mention in T&C's that it is for non-commercial use nd so you will unfortunately not be able to raise a complaint on that basis.
I have used smarty for almost two years for my work and it has been good, if sometimes a little slow, as long as I am careful to not use other devices meanwhile am working. It is interesting that you are assuming I raised those points as I might wish to make a complaint when is actually not my intention. I have chosen myself to try and use another sim card. It is not all about money. I come here to look for support which I got from another user who has been useful and kind to share their knowledge with me. I am grateful for it as it is rare those days to be able to get support when there is nothing material in return as your comment clearly reinforced…
- MSF10-02-2025SMARTY Guru
Riccard_2393905 I think that you may be missing the point here.
I mentioned commercial use as I thought that you might choose to complain to Smarty in similar terms as those you mentioned in your post. This probably would have led them to point out that commercial use is not covered in T&C's.
It seems to me that another person on the forum pointed out to you exactly what you had discovered, while giving a technical explanation. I find it interesting that this has been helpful, given that you said you did not have a clue how to sort it out and it looks like it may be outwith your control.
I have been on this forum for some while now an helped very many people it seems, judging by the overall responses at any rate. You found it less helpful, which just goes to show that you can't help all of the people all of the time.
Possibly you may find another network that can provide more reliable speeds, but that seems unlikely given your connection. As I tried to advise, broadband may be your best (or maybe only) option.
I won't post on this thread again.
- Riccard_239390511-02-2025SMARTY Maverick
Again assumption after assumption. Reliable fixed broadband does not exist in this rural part of the country hence am left with the only option of using a mobile one. Have a good life