Forum Discussion
PeterBu_2702197
18-04-2025SMARTY Maverick
Sim Number.
I mistakenly entered a request for a STAC code instead of a PAC code. But Smarty are saying I cannot have a PAC code because I already asked for a STAC?
- 19-04-2025
You can reach the chat team here https://smarty.co.uk/contact available daily from 8am – 8pm.
MSF
18-04-2025SMARTY Guru
PeterBu_2702197 That sounds correct.
You would need to web chat with them to explain your error and see if they can undo it for you. I wouldn't leave it too long either.
PeterBu_2702197
18-04-2025SMARTY Maverick
Thank you for your reply. If I could find out how to get to their web chat. Is there any way you can send me a link to it? I have searched, but to no avail. Thank you
- Rebekah_15019-04-2025Team SMARTY
You can reach the chat team here https://smarty.co.uk/contact available daily from 8am – 8pm.
- MSF19-04-2025SMARTY Guru
PeterBu_2702197 At the bottom of this page look for "Contact Us"