Forum Discussion
S24 Ultra signal quality
NickCha_1506927 From what you write, I'm wondering did you get a better signal with another previous phone?
Can you try the sim in another phone?
Can you also check the signal when outside because it may be that your property is shielding the signal.
We do have problems indoors and have lived with WiFi calling for years but it's outside, away from a WiFi signal that's the problem.
Do you think a new sim may help?
NickCha_1506927 I would certainly try the sim in another working phone before ordering a replacement sim.
Hi, already tried that! It was pretty pretty poor in that as well. Smarty uses the 3 network which I thought was meant to be good. I accept using WiFi calling when indoors but when outside, it really is a necessity to have a signal. I don't expect 5g,i just want to be able to reliably make and take calls. If I need to order a replacement sim, how do i do that?
NickCha_1506927 You order one via your account dashboard.
Your account will be suspended until you have activated the replacement according to the instructions you receive. (This is for your security).
