Forum Discussion
BenTurn_2054229
18-04-2024SMARTY Pioneer
recover smarty number
Ive just moved a number across from O2 which was ment to be my 4th plan, but its transferd to my daughters smarty number and shes lost her number etc how can i get that number back need a PAC code i ...
- 19-04-2024
BenTurn_2054229 As forum members, we cannot do anything involving accounts.
You need to contact Support Team a.s.a.p. to explain your predicament and see if they can help sort out your error.
MSF
27-02-2025SMARTY Guru
JasonGa_3184008 If the Group Owner made a mistake, how is that down to Smarty? Looks l8ke Group Owner applied the PAC to wrong sim.
JasonGa_3184008
27-02-2025SMARTY Pioneer
Who knows the first number transfer worked fine but this one didn’t
they promised to have it sorted in 3-5 days but haven’t I messaged on the fifth day and they did one number straight away but not the other ? That will be another 3-5 days
So clearly the first 3-5 days was a lie by smarty
- MSF28-02-2025SMARTY Guru
JasonGa_3184008 A lie….really? Perhaps it’s just taking them longer to rectify an original error on the customer’s part?