Forum Discussion
Tor_2125430
24-07-2023SMARTY Pioneer
Number ported but SIM’s original number used by phone
I have joined Smarty and successfully ported my old number. But the phone shows calls, texts and iMessages coming from the SIM card’s original number. when I go to Settings > Phone > My number, I a...
Strandloper
24-07-2023SMARTY Motivator
Hi Tor_2125430 ,
From your post, I understand you have an iPhone. Can you let us know which model you have?
I'm not en expert with iPhones, but knowing the model will probably help those on the forum that know more than I, to give you a fuller answer
Tor_2125430
25-07-2023SMARTY Pioneer
iPhone 13 Mini with iOS 16.5.1
- Chalkychap25-07-2023SMARTY Trendsetter
Try a NETWORK RESET on your iPhone Mini Tor_2125430.
This will often fix issues like this, and I believe it's what SMARTY support pages advise you to do.
The iOS user guide for 16.5 should explain how to do this.
🤞- sheri346616-05-2024SMARTY Pioneer
Bless your cotton socks for this info - it was driving me crazy! Thank you!