Forum Discussion
No Whatsapp compatability
- 18-04-2025
Issue sorted by going to connections then mobile networks and manually selecting SMARTY instead of the automatic selection setting . Did this on both phones and issue is resolved.
DerekCo_3325890 There is usually no problem with using WhatsApp on smarty from experience.
Are both phones working on data generally? When you use a new phone for WhatsApp, are you sure that all of the settings have transferred across? Worth trying a fresh install of that app?
I’m not unique. Millions have same problem it goes back years
!!I’ve tried all suggestions mentioned
and have decided smarty is just a “ if need loads data “ sim . The other providers are for all else .
- MSF26-05-2025SMARTY Guru
lynnpla_3092146 "Millions" ? Really? Smarty have over ONE million customers currently, so it cannot be that many.
Many of us have not experienced this problem.
Many of us use plans that do not have "loads data".
- lynnpla_309214626-05-2025SMARTY Maverick
Listen. smarty has - one million customers .
no mention of how many can use whstsp.
hmmm 🤔 facts mate facts .- lynnpla_309214626-05-2025SMARTY Maverick
Anyway she’s. || he is trying to fix my iPhone 12 Pro Max WhatsApp issue as we speak.. ( nothings worked yet ).. and if can’t they admit defeat and I’ll just use WhatsApp via giffgaff on the spare little iPhone SE second gen via gaff sim solely to run WhatsApp.
- lynnpla_309214626-05-2025SMARTY Maverick
Google it . Ok maybe not millions then a lot of thousands lol
ONE SHOULD be a problem mate!!
Google it and see “ smarty has problems verifying WhatsApp “!!!!
Reddit alone is full of it !Man / lady rep on helpdesk is helping me with it on other phone now doing a hard re set of phone as nothing is processing from WhatsApp . They say they’re more
aware of it now and are looking into this .
- MSF26-05-2025SMARTY Guru
lynnpla_3092146 Looks like it is linked to many networks and not just Smarty from what I read.