Forum Discussion
IanRobe_2060555
08-01-2025SMARTY Pioneer
No data service and useless customer support
After 6 years of good service from 3 / Smarty 10 days ago the data service was cut to 2 or less Mbps. We have 4 cell towers nearby but are being connected to one that does not cover our location. If ...
MSF
08-01-2025SMARTY Guru
IanRobe_2060555 While I do understand your frustration, we are simply forum members like you without any 'clout'. That means we cannot help you - other than to read your 'vent'.
As Smarty are in the hands of Three, I'm not sure what they can do directly.
IanRobe_2060555
08-01-2025SMARTY Pioneer
Fully aware that no one here has power to do anything but I feel people should be aware of issues such as this
- MSF08-01-2025SMARTY Guru
@IanRobe_2060555 Understood, but the problem is that this community seems to represent a relatively small population. In addition, if it isn't affecting people, then they aren't likely to take action such as move networks for no good reason.