Forum Discussion
Network problems
Hello everybody,
I moved from BT fibre to unlimited smarty to save money. It was £10 cheaper per month but I had to buy a phone. I got a £159 phone looking for the long term option.
Once they sen...
Can you let people know the outcome of this please?
Nothing happened, there is no outcome, they sent me a private message to email them at:
When you check the smarty coverage, it says amazing 5G coverage but it runs so slowly, that is cannot do online banking and streaming.
When you do an internet speed test, it is around 0mbps most of the time. Even when it shows normal mbps, you try immediately to stream and it cannot. You go back to the test and it shows 0mbps again or even when it shows any normal mbps figure, it still does not work.
