Forum Discussion
[Network Issues] Service Update - Resolved
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
It's been nearly a week that calls are not being placed, S36 8WG area. How much longer do we need to wait?
DerrickP_590082 This post originated in Dec. 2023 and so probably refers to a different issue.
You may be better of with a web chat to Smarty Support.
I'm not getting calls or data 😞 Intermittent 3G
No signal in my area of Nottinghamshire
It's strange that my Internet only works through your app when I click the link to buy a phone? Works great but Amazon and eBay no connection.
STILL no network in Taunton, Somerset.
So how do we obtain compensation for service outage?
Still no data in Essex. No mobile data since Friday and no further updates!!
I'm in Peterborough and I still have no mobile network.
I must also be in that 1%....no service since early yesterday (1st) still down today at 16.18. In Birmingham
I can't contact Smarty support because I don't have a working phone !
Still out in Lincolnshire...no signal at all no internet for over 24hours. why are you posting to say it is fixed when clearly isn't. Really poor service
