Forum Discussion
YulianK
25-06-2025SMARTY Community Manager
[Network Issue] Service Update - Resolved
Update 09:00
Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers.
If anyone is still having issues, they shou...
DioneBa_3376718
25-06-2025SMARTY Enquirer
Using WhatsApp and other apps isn't helpful when you're trying to make a call to someone who doesn't use this. Maybe sending people a text to advise there's an issue given it's not obvious there's an issue until you try to make a call?
Seems like it's an ongoing issue, if it continues to happen I'll have no choice but to try elsewhere
Shannon-_268518
25-06-2025SMARTY Maverick
I agree. It’s not helpful to try to realise this on your own. Especially on a day where you have very important calls to make. I can’t believe it’s taking this long to fix. I will have to look for provider elsewhere because this ridiculous