Forum Discussion
My service
PeterMa_1232495 Doesn't that suggest that you have set the phone to use 3G/2G? Shouldn't it be set to at least 4G?
I don't think changing the sim will make a difference unless you suspect that the sim itself is damaged/faulty. The service would be the same on a new one.
Have you done a Network Status check for your area?
Thank you again for your help.....I'm 100% lost now. The network status check for my area says all good which as you say suggests a problem with the phone maybe?
On my Sim card manager within settings there only appears to be 3G/2G options.....the phone is 2nd hand ( bought from a phone shop) Samsung Galaxy A03 Core.....model number SM-A032F/DS
Maybe that's the problem.....was going to contact Smarty....think I still will to see if they will send replacement Sim card but no obvious damage when I took it out and wiped it.
I'm getting " not registered on network " when I'm trying to ring out which Google suggests that " your device's sim card is not connecting to your mobile provider's network "......totally flummoxed
