Forum Discussion
Moving from Smarty. Why won't they give me a PAC code?
I need some assistance, please. I ordered a SIM-only plan from Smarty, but their SIM didn't work on my phone (4G problem apparently, even though I got 4G no problem with Lebara but hey, I've acce...
Not having much luck are you @Celou. How did you requesting the PAC online? Was it via their website or the SMARTY app? Try both methods if you haven't done so.
You should submit a complaint @Celou. You can do that via this link: https://smarty.co.uk/complaints
Thanks @WelshPaul I tried both (numerous times) and tried the text method numerous times. I have told the advisor I would submit a complaint but honestly? They didn't care. I don't think they are planning on reimbursing me either.
Anyway thanks so much.
