Forum Discussion
I'm with Smarty, hubby is with 3. I have consistently poor signal, he has consistently good signal.
I recently moved from 3 to Smarty. I never had a significant signal problem in 23 years with 3. Since I have been with smarty I have seldom had more than 1-2 bars. Same phone(s) same locations. Checked the apn entries all 'OK' (according to smarty). The only difference is the sim card.
As I type this I have zero signal (a common occurrence) in a location where with 3 I always had more than 3 bars.
It is patently obvious that Smarty customers get a degraded service on the 3 network. In my opinion this amounts to false advertising even though their wording may not be an actual outright lie it is obviously designed to give a very false impression.
Research I have conducted and other comments online are suggesting that certain 4g frequencies are not supported on smarty. These are the backbone frequencies that are long reaching and good speeds. This shows as nearly always at 4gplus with half mb to 10mb been a familiar occurrence on smarty.