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Crguy's avatar
Crguy
SMARTY Maverick
07-12-2023
Solved

I didn’t activate the SIM I bought

I bought a SIM card at my local Sainsbury’s  I then bought a SMARTY plan without activating the SIM accidentally. Do I wait 2 days for the new SIM, or can I use the one I’ve already bought someho...
  • Crguy's avatar
    10-12-2023

    Just to let you know the chat CS has advised me to cancel the account, get a refund, and then create a new account. 

    now I’m having trouble closing/cancelling the account. All it gives me a STAC code, ?


    not impressed