Forum Discussion
KHStev_2795859
23-09-2025SMARTY Pioneer
How to reactivate services once it’s stopped?
LouisK
28-09-2025SMARTY Moderator
Thanks for getting in touch.
If your plan is currently paused, you'll need to login to your SMARTY dashboard at Login | SMARTY and you'll be able to renew your plan, provided your last renewal wasn't more than 6 months ago.
If you require any assistance with renewing your plan, please contact one of our Customer Care Experts via chat at http://www.smarty.co.uk/contact and they'll be happy to assist.
Best wishes,
Louis
SMARTY
- AngelaA_364128026-11-2025SMARTY Rookie
got the same problem with autorenew - at least i think that's the problem - impossible to get any real help here!
- ToniMcM_336579726-11-2025SMARTY Rookie
I'm just talking to a bot so how do i talk to customer care. I need to reactive. I has a payment bounce. Thanks