Forum Discussion
Failure to activate new SIM
Welcome to the Smarty customers forum.
Smarty Agents are busy people, and they will get things done in time.
What makes you think you're more special/important than anyone else, just because you describe yourself as a "new customer"? There are plenty of new AND existing customers who are being dealt with, and by being less than complementary about Smarty won't put you ahead of anyone else.
If you "tried" to activate yesterday, the best you get is probably by Monday 5pm. Be patient.
You really need to learn how to communicate with people. This response is not helpful. It's simply arrogant and rude.
Nothing about the OPs post suggested he thought he was better than any other customer. But as a customer, he deserves a service that actually works and when it doesn't, expedient explanation and support. All customers deserve this. It doesn't make any of them special. They just deserve the service thry pay for to be provided to them.
