Forum Discussion
eSIM lack of support on SMARTY
Michael_T I note that this is shown under 'Ideas" https://community.smarty.co.uk/t5/ideas/idb-p/smarty-ideas and has been tagged as "Investigating". "Great", I hear you say!.....butthen it has been tagged that way since June 2024 and still nothing has happened.
At the end of the day, Smarty will be considering how many customers they are likely to lose if there is no e-sim. Currently, I think that would not be many and even with the possible lack of physical sim tray in the iPhone 16 that still will not amount to many customers to lose.
For the majority, an Esim is not a 'must have' and I think that's what it comes down to on a 'budget' MNVO
Yes, the hit will be small on the iPhone 16, but this is just one manufacturer… Google have done this, and many others are now starting to follow suit… so, it is a question of time before this does become a real problem for SMARTY.
Most of the other UK budget MVNOs are now offering eSIMs with little to no price change. Call me a cynic, but with the timeline this has been a topic of discussion (years), I would beg the question that “cost” is the only factor in play here that is holding back eSIM provision on SMARTY.
IDMobile seem like the best option to move to if SMARTY do not come up with a solution soon. They also run on 3, similar perks and costings and do offer an eSIM.
