Forum Discussion

GarethP_1946684's avatar
GarethP_1946684
SMARTY Pioneer
07-04-2023

Data usage

I have just transferred over from Three. I realise Smarty is owned by Hutchinson who own Three but as a Three customer my data usage was around 1.5gb per day on mobile data. I have not changed my hab...
Data
PhilJon_2113590's avatar
PhilJon_2113590
SMARTY Maverick
19-06-2023

So I’ve only just joined and wow, absolutely caning the data allowance when I’m not doing anything different from my last network. Is this right? Was on giffgaff before and didn’t use half as much as I do on here and not done anything different. 

  • HannahT_2133817's avatar
    HannahT_2133817
    SMARTY Rookie
    15-08-2023

    I'm struggling with this too, I checked my previous data usage (usually around 5 gb) and set up a sim for 8gb per month.

    I'm halfway through the month and I've run out of data, I'm stunned, I'm doing nothing different - I've checked my usage on the app and on my phone, I've done no updates, etc. I can't make sense of it!!

    • MSF's avatar
      MSF
      SMARTY Guru
      16-08-2023

      HannahT_2133817  Your phone settings should be able to show how much data each app has used. Depends upon your phone as to where this is.

  • MSF's avatar
    MSF
    SMARTY Guru
    19-06-2023

    PhilJon_2113590  I have just replied to you on post you have started.