Forum Discussion
Stephen_1566905
02-06-2024SMARTY Pioneer
Data add on while in France
Hi I have 6gb of data left, it runs out in 20 days. I'm in France and would like more data. If I purchase an extra 15gb now would I lose the 6gb I already have? Also, can I keep purchasing 15gb, s...
AdrianSMARTY
02-06-2024SMARTY Commentator
Hi Steven
The data add-on will merely top up the data available to you, so it adds to your current available data.
Our roaming service is intended to cover occasional travel to EU destinations. It’s not intended to be a permanent solution for someone purchasing a SMARTY SIM card to use abroad. We will monitor your usage, and if you spend 60 consecutive days abroad, we have the right to suspend all services on your account. This means that you will not be able to use your SIM. Roaming while in or outside the EU counts towards your consecutive use. We'll send you an alert two weeks before the suspension is applied.
Have a great day! -Adrian.