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Data add on not working
Do I have to activate an add on. I bought a 1gb add on this morning It shows on my account. but I am not able to use it. do I need to activate it somehow?
Thanks yes I do have an active account, the add on took 24 hours to activate for some reason however. It’s working now.
No, no need to activate it.
Do you still have some data left in your normal plan, which would be used before the data in an add on ?
Do you have coverage / signal where you are ?
Are you at home or abroad ? If abroad, the APN in your phone will need to be set to ‘mob.asm.net’
Instructions on how to the APN for both iOS and Android are pinned at the top of the Chats and Hacks” section of this forum
Thanks, add on took 24 hours to activate for some reason, haven’t changed anything but it’s working now.
