Forum Discussion
Compensation for no service?
I understand smarty was down today, i check in the morning when i had no phone speradic data service, site said no issues in your area .. lie, then about an hour later said phone only issue .. no dat...
PeterMo_2886814 Given that the maximum you will have paid is £20 for up to 30 days this month, you would strictly be entitled to 66pence.
The outage lasted 10.5 hours, affecting only texts and calls, leaving one out of three services unaffected. If you paid £20 for their unlimited plan, you’d be out of pocket by 20p.
No it did not. The first day no data or calls were available for service the next day calls couldn't be made and the next the same. Had to use data to call someone.
ElvijsP_2541495 Certainly did not apply everywhere though.
