Forum Discussion
Billed twice since June 2025?
I have been with smarty for a few years however, I have noticed some double payments since June this year?? How do you explain this? Can I at least have your email address so that I can give you my...
Thanks for getting in touch. We’re sorry to hear about the payment issue you’ve noticed—that’s definitely something we’d like to look into for you.
For security reasons, we don’t handle account details here on the community, but if you contact our customer support team via chat at www.smarty.co.uk/contact, they’ll be able to investigate this for you and get it sorted.
Best wishes,
Louis
SMARTY
