Forum Discussion
Auto renew
Hey JadeShannon1519
Thank you for reaching out to our SMARTY community forum!
If you would like to stop the renewal, please visit the SMARTY app/website, login and visit the payment options, here you will have the option to turn off the auto-renewal to avoid future payments being taken on your monthly renewal date.
You can also change the payment method in this part of the app. Please visit this link for additional information: Updating your payment method | SMARTY Help Centre
If you need additional support, please contact our customer service team -
- Jodie
Hello it has taken an automatic payment from a different card other than the one that is saved on my smarty account so I cannot stop it myself. I had used another card last time but I do not want it to auto renew using this one.
