Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hey, if you have the out of plan add-on you will be able to call premium rate numbers not not text shot-codes. It is something we are aware banks use so it is something we are looking into.
Almost one year on and no fix. I’ve been a customer for a few years now and have four family accounts, unless this situation is rectified in 6 weeks I’m sorry to say we’ll be all leaving Smarty. Banks, GPs, Utility companies etc all use short code texts, this is beyond a joke now. Why hasn’t it been done? A simple out of plan add on can pay for whenever someone needs to use it.
cpw1978 Not all GP's , banks etc use short codes - none of mine currently do.
If it really is a deal breaker, then it's true that you have no alternative but to move your accounts.
There doesn't seem to be any answer from the company as to why they have not introduced short code texts. From that, I assume that they do not see themselves losing too much business as a result.
