Forum Discussion
4G speeds atrocious no phone signal either..
My 4g with Smarty has been getting steadily worse over the last month. I received a message saying that there will be work going on because they are removing the 3G element to their masts/connections etc and I know that Smarty gets their signal from Three who are the ones doing this, but it's just atrocious now since I got that announcement. I've been with Smarty for over 5 years now and only ever had 4g with them and it's been fine but in recent weeks it's been dreadful. I haven't moved, so there are no other changes except that notification. And I see Three customers are complaining the same. Maybe it's time for Smarty to find another internet supplier?
Smarty is owned by Three, who in turn are owned by Hutchinson Telecom, so yeah, that’s not happening.
ClaudiaO_206853 Given that both companies are owned by Hutchison, do you think that Smarty get that level of choice?
Also, what do you mean by "internet supplier"? We are talking about mobile signal here.
