Forum Discussion
3G Switch off: forced upgrade to a 'new' device
I have a brand new (less than 3 months old) mainstream phone from a leading manufacturer, which is ‘future proof’ in the short to medium term. This new Moto, only released December 2021, has 2100, 18...
Can I please ask for a clarification, according to this page https://help.smarty.co.uk/en/articles/6142278-switching-off-3g my phone need to be on the 800 band, my phone is fairly recent (2021) and has 4G capabilities, but does not specify 800. Furthermore according to this page https://3g.co.uk/guides/what-frequencies-does-three-network-use three mobile has 4G in other bands too. Can you please clarify if it's absolutely necessary to have a phone on 800 or is that page missing some info?
Thanks
@UserID2312 If your phone works on 4G, it should be fine - that's the main issue.
