Forum Discussion
Question end Plan and i dont wont continue new plan
Hello my Plan end on 07.06. end I dont wont continue. If i dont pay was no problem yes. I'm from Poland and i live in Poland thats the reason that i don't wont to continue Yours card.
Thank you very much for Answer and sorry for my englisch
2 Replies
PiotrRo_2708044 In your account dashboard, turn OFF the auto-renew option. See: https://smarty.co.uk/dashboard/settings/manage-plan
Your plan will not then renew. After 180 days you should receive an email warning that your sim will be deactivated after a further 40 days.
Hey PiotrRo_2708044
Thank you for reaching out to our SMARTY Community Forum!
If you want to stop paying for your SIM, simply turn off the auto-renewal function on the SMARTY app, this will ensure you are not paying for your plan moving forward.
If you need additional support, please contact our webchat team here:
I hope this helps! - Jodie
