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EvanEva_3739414's avatar
EvanEva_3739414
SMARTY Pioneer
15-01-2026
Solved

Problems with pac code

Basicaly i have brought my number with me, have entered the pac code, people can call me on my number, i can call them but my number comes up as the original sim number.

And they call me on the number i have brought with me, very confusing as on my app it says the original sim phone number aswell?🤔🫣

  • MSF's avatar
    16-01-2026

    EvanEva_3739414​ Your phone has 'remembered' the original number. Try a network reset and that should clear it.

    https://help.smarty.co.uk/en/articles/10111421-resolving-imessage-and-facetime-issues-after-porting-to-smarty

     

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    16-01-2026

    EvanEva_3739414​ Your phone has 'remembered' the original number. Try a network reset and that should clear it.

    https://help.smarty.co.uk/en/articles/10111421-resolving-imessage-and-facetime-issues-after-porting-to-smarty