Forum Discussion

JayLuVe_1511774's avatar
JayLuVe_1511774
SMARTY Pioneer
26-05-2023

Previous SIM card back to work

The SIM card on my phone stopped working, I was told. I was to order a new one which is taking forever to get to me. In the meantime I resorted in using the one I had in the iPad - that works - and use it on the phone only I have to put up with number. Despite having requested a PAC to transfer my existing number over this SIM card nothing’s happened so far. I’m very disappointed and frustrated feeling like I’m gonna change Networks even before seeing the end of this. That’s all. Thanks for reading. J

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    26-05-2023

    JayLuVe_1511774 If you ordered a PAC, that is for transferring to another network and I'm not sure that you can use it to transfer the number to another Smarty sim.

    (Have I understood correctly?)

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      08-06-2023

      Exactly, PAC codes are solely used to transfer a number from one network to another, not between two SIM cards of the network 

      Looks like the OP is confused by the intended use of a PAC code.

      • MSF's avatar
        MSF
        SMARTY Guru
        09-06-2023

        JJP2  It does appear that may be the case. They have not commented further.