Forum Discussion

LucyGor_1217426's avatar
LucyGor_1217426
SMARTY Enquirer
16-05-2023

Ported number but 2 numbers working

My number was ported today and now I have original number when I make calls which is what I wanted but texts still.coming from the number I had with new sim.  How do I sort it please 

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    17-05-2023

    LucyGor_1217426 I think that you will need to change the number in the phone settings.

    Right know I suspect that it 'remembers' the original number that was allocated with the sim and so you will need to make it understand your ported number.

    It usually works fine. If you have an iPhone, it seems to be linked with iMessage but you can change the number in Settings.

    • MSF's avatar
      MSF
      SMARTY Guru
      17-05-2023

      Should have added - turn off iMessage and then turn back on - that may do it.