Forum Discussion
RobertE_2206521
02-08-2023SMARTY Maverick
Port number by mistake
Hi I just joined smarty and I ported my number by mistake when I wanted a new number. Is there any way to revert to the new number on the smarty SIM . Many thanks in advance
RobertE_2206521
02-08-2023SMARTY Maverick
Strandloper I haven't given a PAC code to smarty but when I ask for a stac code from previous provider it tells me a PAC code is already being used and can't issue stac code until that has been used. I'm at a loss as to what I've done.
Strandloper
02-08-2023SMARTY Motivator
There may have been a glitch in the system that has given rise to your number issue, rather than anything you've done.
It may be worth contacting a Smart Agent through the link below. They'll be able the get into your account details and hopefully sort this out for you.
- RobertE_220652102-08-2023SMARTY Maverick
Strandloper I was wondering if that would be the case I'll try that many thanks for your help