Forum Discussion
Port-In Delay
Phone port finally went through this afternoon after I took up my case with three or four of Smarty's webchat agents. They escalated my case after I badgered them yesterday citing technical issues on their end.
Took a whole week. Good luck to anyone else doing number ports.
Thank you Chalkychap, that's good to know even if it's a last port of call for myself. (Only 'port' I've got right now I suppose given the situation.) I have an important phone call due tomorrow so needless to say I hope this gets fixed very soon. If not I might go chasing for a goodwill gesture, because not being able to provide a reason for the delay is not exactly a good start for a new customer.
I'll keep everyone posted with what happens in case others fall prey to the same issue. It just helps to be heard and to see what happens, rather than be told 'you're one of the few exceptions'. 😐
Jaybird, who are you quoting when you say "rather than be told 'you're one of the few exceptions'. 😐"?
