Forum Discussion

Jacy's avatar
Jacy
SMARTY Pioneer
04-03-2023

Poor signal quality.

The signal quality is very poor especially indoors. Have to keep moving around to get best reception. 

Still I guess that's the price you pay for cheap.

The upside is your only in a contract for a month. So can review and see if things change.

2 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    04-03-2023

    Does your phone support Wi-Fi Calling Jacy?

    If it does and assuming you have a Wi-Fi network at home you could use the SMARTY Wi-Fi Calling service.

    There's more about this online at https://smarty.co.uk/blog/wifi-calling.

  • MSF's avatar
    MSF
    SMARTY Guru
    04-03-2023

    Sorry to hear that you have this problem.

    It is not a feature of 'cheap' - it is often down to the building and the local mast. Years ago, I lived not far from the O2 mast that supplied my signal. Unfortunately, the house was in a slight dip and so I could only get a signal by running upstairs.

    This can happen with any network and if you previously had a good signal with another network, it may be that was the only appropriate network for you - assuming that you use your phone mostly at home.