Forum Discussion

TerryLan_102326's avatar
TerryLan_102326
SMARTY Pioneer
15-03-2023

phone

I want to Change my phone number can you help

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-03-2023

    There are usually limited reasons for being able to change your number.

    If you are being harassed and have reported it to the Police, then this is useful evidence and you can contact Smarty Support for help. From memory, I think that networks limit this to once per year unless there is extremely good reason.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    15-03-2023

    This would require a change to your SMARTY account TerryLan_102326, which members of this community can't access. 

    Best to contact the SMARTY support team using web chat - the agents work 8am - 8pm daily. Do this online from https://smarty.co.uk/contact/.