Forum Discussion
Muhamma_2748473
05-06-2024SMARTY Pioneer
Phone transfer
Any new customers struggling with number transfers, I gave them all my information for a transfer a week ago and it’s still not done and nobody can call me on my new sim and old sim because of “signa...
Muhamma_2748473
06-06-2024SMARTY Pioneer
I’ve raised a complaint, my number is still apparently porting, I can call other people but can’t receive any calls or texts on any number.
MSF
07-06-2024SMARTY Guru
Muhamma_2748473 That sounds like a split port and may also involve your previous network. If Smarty areaway, then I hope they will deal with it as soon as possible.