Forum Discussion

KeithHarby72's avatar
KeithHarby72
SMARTY Pioneer
27-06-2024

Phone number appearing different?

@everyone  When I text people with normal text messages the number that appears to the recipient is different to my number, why is this? Thanks in advance  Keith.

1 Reply

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    27-06-2024

    Hi  KeithHarby72,

    There are a few reasons why this may be happening but to check it properly we will need to access your account, if you speak to our customer care team they can assist you https://smarty.co.uk/contact available daily from 8am – 8pm.