Forum Discussion

KarenRe_2233979's avatar
KarenRe_2233979
SMARTY Pioneer
12-09-2023

Phone echoes for other caller

I have a OnePlus 7pro, and I'm getting complaints from callers that they can hear their voice as an echo. I have switched off voice recording, but it's still happening. Can anyone help?

14 Replies

  • SanjayS_2948539's avatar
    SanjayS_2948539
    SMARTY Pioneer
    11-10-2024

    Hi,
    has a solution been found to resolve this issue as I'm experiencing it too. WiFi calling in Airplane mode and there is no echo for the recipient caller.
    Samsung S20 5G
    Full telephone signal
    Recipient caller turns volume down still happens
    I turn volume down and still happens
    WiFi calling off, WiFi off and still happens
    WiFi calling off, WiFi off, mobile internet off and still happens

    • SanjayS_2948539's avatar
      SanjayS_2948539
      SMARTY Pioneer
      13-10-2024

      RESOLVED

      Simple resolution! Turn the phone off and on again and this fixes the echo! No longer an issue! 

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    13-09-2023

    KarenRe_2233979,

    Tell us about all you have tried to reduce complaints of echoing, that way we can make suggestions that don't receive a "tried that" type response

    • KarenRe_2233979's avatar
      KarenRe_2233979
      SMARTY Pioneer
      13-09-2023

      Have gone online and tried all that I can find. There are other settings I cannot access as it appears that most of the "resolutions" are not for android 12 and relate to a different settings menu

      • JJP2's avatar
        JJP2
        SMARTY Pro-coach
        13-09-2023

        There shouldn’t be that much of a difference in the settings menu between different versions of Android 

        If you have still got the manual for your one plus 7 Pro, have a look at that, Google it, or even Google “OnePlus 7 Pro Manual”, as there are a few websites that offer various downloadable manuals or various tech  products, free of charge 

  • Michael_T's avatar
    Michael_T
    SMARTY Teamster
    12-09-2023

    KarenRe_2233979  I had a similar issue on my iPhone 14 Pro, and found the culprit was WiFi calling.  I switched this feature off and it solved my problem…so I now only use this feature when I am in a area with a very poor signal.  At home I get 1-2 bars of 5G connectivity, which is plenty enough to make and receive calls for me…Of course, it equally could be other problems your phone, your connection, so just an idea to try if you are using the Wi-Fi calling feature 

    • KarenRe_2233979's avatar
      KarenRe_2233979
      SMARTY Pioneer
      12-09-2023

      WiFi calling is disabled

    • KarenRe_2233979's avatar
      KarenRe_2233979
      SMARTY Pioneer
      12-09-2023

      Tried those 😞

      • Strandloper's avatar
        Strandloper
        SMARTY Motivator
        13-09-2023

        KarenRe_2233979,

        Have you asked your callers to reduce their volumes even slightly?