Forum Discussion
PC hotspot not connecting asking for network security key
Thankyou for links still same response.
Have dual SIM so will try over having removed other SIM. As both give same hotspot password so could be the issue. Will update once resolved. Appreciate your support
Not resolved yet. Not sure why accepted as a solution.
Got new hotspot passed,reset adapter settings on laptop. Same response won't connect. Changed security key to none and connected but not safe to use this way. Unless anyone has another idea will contact smarty .
A. Did you not accept an answer as the solution?
B. The fact that you can connect to mobile data means that your sim is working fine. The issue appears to lie somewhere between your phone and the laptop. For that reason, I unfortunately don't think that Smarty support will be able or willing to help as their only responsibility is to provide a working sim.
