Forum Discussion
Payments
I’ve paid my monthly bill but I still can’t make calls etc
can anyone help I’ve turned my phone off and rebooted it but no luck
1 Reply
KatieWi_1479300 Please take a look at your dashboard to see if you have an active plan showing there.
If there is an active plan and you still cannot get any service, you will need a web chat with Support team so that they can look at your account and sort it for you.
When you say 'monthly bill' I assume that you mean that you have renewed a plan.
