Forum Discussion

BrianHad_933131's avatar
BrianHad_933131
SMARTY Pioneer
25-03-2026

Payment

Hi

I find that although my account and phone works you have stopped taking payment from my bank.

How do I rectify this

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    25-03-2026

    BrianHad_933131​ You aren't writing directly to Smarty here; this is the Community Forum and we cannot access your account to check.

    Firstly, may be a good idea to check your Account Dashboard to see if there is anything showing e.g. payment history.

    If all is not clear, contact Smarty Support via web chat for them to investigate.