Forum Discussion

IvanNiko_275990's avatar
IvanNiko_275990
SMARTY Rookie
25-03-2023
Solved

Payment

I accidently made 2 times payment this month from my card. However payment history shown only one payment in my smarty account.  

  • MSF's avatar
    MSF
    25-03-2023

    If you look at your dashboard - https://smarty.co.uk/dashboard - does it show the extra payment as "account balance"? If so, you can choose to have it used to buy your next plan.

3 Replies

  • Patrick_2012504's avatar
    Patrick_2012504
    SMARTY Pioneer
    25-04-2023

    I want to change future payments to a different card

  • MSF's avatar
    MSF
    SMARTY Guru
    25-03-2023

    If you look at your dashboard - https://smarty.co.uk/dashboard - does it show the extra payment as "account balance"? If so, you can choose to have it used to buy your next plan.

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    25-03-2023

    Hey IvanNiko_275990

    If you can please get in touch with our chat team they can look into this in greater detail. https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm