Forum Discussion
payment card expiry notification
i have had an email stating that my card is about to expire when it is clearly not by several years . after a totally fruitless half hour on chat i have got nowhere , is there any way to actually speak to a real person ?
3 Replies
Hi AlanSul_1500073,
Sorry to hear this has been your experience. SMARTY is a digital first company so all of our customer support is dealt with online.
Have you recently received a new debit card with an updated expiry? If so, you would have to update this on your SMARTY account. - Natalie
no i have not received a new card and the expiry date is 11/28 my wife has also had the same notification .
it appears that they have now taken another payment ! result ! but for who ?
