Paused plan goes to voice mail

JamesRo_2597010  Check out this article: https://help.smarty.co.uk/en/articles/952741-setting-up-voicemail You should be able to leave a short message explaining the situation.

Hi James!

Hope your Wednesday is going well - I'm not sure if it's possible to do this, not something I myself have heard of. However, please contact Smarty web chat if you can't find the answer to your question here:

Contact us - FAQ | SMARTY

Please note I do not work for Smarty - I'm just a customer like you & trying to help!

Best of luck with finding your solution 🙂

Andy