Forum Discussion
Solved
PAC code
Hi I’ve been sending a txt too 65075 with my Dob but just keep getting a reply that says
We received a switching request for this number which didn't pass our authentication checks. Please check ...
The date of birth given doesn’t match that of the account holder. You need to speak to support and will likely have to provide them with iD if their records don’t match your own.
EmmaCuff_313193 Can you not log in to the account and do it from there instead?
