Forum Discussion

ArkanAC1's avatar
ArkanAC1
SMARTY Pioneer
01-05-2023
Solved

over charged

dear smarty

i am very disappointed that you have charged me for monthly bills 3 times today £10. £10. £10.

i want my refund immediately 

not happy at all

 

from Arkan

 

  • MSF's avatar
    MSF
    02-05-2023

    Hello ArkanAC1 - sorry to hear about these problems.

    Unfortunately, you are posting here on the Community Forum and we are mostly customers like you and so do not have access to your account to see what has happened.

    I suggest a web chat with Support Team so that they can sort it for you.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    02-05-2023

    Hello ArkanAC1 - sorry to hear about these problems.

    Unfortunately, you are posting here on the Community Forum and we are mostly customers like you and so do not have access to your account to see what has happened.

    I suggest a web chat with Support Team so that they can sort it for you.