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StuartS_3035002's avatar
StuartS_3035002
SMARTY Pioneer
21-01-2026
Solved

Out of plan add on

Hi, currently in Doha and yesterday wpaid £10 for an out plan add on which is now all gone even when I have been connected to hotel WiFi for majority of the time, this cannot be right, if it is I will use Saily from now on

  • MSF's avatar
    22-01-2026

    StuartS_3035002​ When you say "the majority of the time', it's the other time that will probably have used your money up. Data costs an extortionate 25p per megabyte when roaming in Qatar.

    Your phone will be checking things while not on the hotel wifi and this could easily eat up 40Mb.

    I would recommend turning off mobile data in your settings.

    An Esim will be cheaper than roaming almost always and there is plenty of choice out there. I always have an Esim at the ready for travel outside the EU. Currently I use Roamless because it only charges for what you actually use from the sum in your account.

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    22-01-2026

    StuartS_3035002​ When you say "the majority of the time', it's the other time that will probably have used your money up. Data costs an extortionate 25p per megabyte when roaming in Qatar.

    Your phone will be checking things while not on the hotel wifi and this could easily eat up 40Mb.

    I would recommend turning off mobile data in your settings.

    An Esim will be cheaper than roaming almost always and there is plenty of choice out there. I always have an Esim at the ready for travel outside the EU. Currently I use Roamless because it only charges for what you actually use from the sum in your account.

    • StuartS_3035002's avatar
      StuartS_3035002
      SMARTY Pioneer
      22-01-2026

      Thank you for your response, yes I will use Saily from now on when outside EU. Cheers