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One Time Passcodes
I’ve moved over from EE to Smarty. I got the text and email to say my original phone number had been ported over yesterday but I’ve not been able to receive any OTP’s from my bank and hence no access...
Just an update, I can now get all the one time passcodes from my banks / credit cards etc. As I suspected it may just take time for everything to settle behind the scenes after the number has ported. Richard
You’re not alone! There are posts over on the THREE and iD Mobile support forums all reporting issues with receiving OTPs.
Hello members.
We're raised this issue internally and it's currently being investigated. We don't have any details we can share at the moment though, sorry.
Pete.
