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Old number showing
I have transferred my old number to smarty on my iphone 11 but the smarty number is still showing in setting and on some of my messages, how do i add my number that i transferred to my phone
Have you tried the following:
- Turn OFF iMessage (Settings > Messages).
- Turn your phone OFF for at least 10 minutes.
- Turn your phone ON and tap Settings > Phone > My Number and confirm that it is correct.
If it’s not correct, please enter the correct number.
If you can’t enter the correct number, go to:
Apple ID > Name Phone Numbers, Email > CONTACTABLE AT in order to correct the number (initially delete old number, then go back in and insert the correct number). - Turn iMessage back to ON (Settings > Messages).
- Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
If that fails, try doing a Network Reset as follows (applies to iOS 15+):
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
4 Replies
Have you tried the following:
- Turn OFF iMessage (Settings > Messages).
- Turn your phone OFF for at least 10 minutes.
- Turn your phone ON and tap Settings > Phone > My Number and confirm that it is correct.
If it’s not correct, please enter the correct number.
If you can’t enter the correct number, go to:
Apple ID > Name Phone Numbers, Email > CONTACTABLE AT in order to correct the number (initially delete old number, then go back in and insert the correct number). - Turn iMessage back to ON (Settings > Messages).
- Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
If that fails, try doing a Network Reset as follows (applies to iOS 15+):
Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
Thanks Resetting Network Settings worked for me.
Thank you it’s worked
Have you tried a NETWORK RESET LorriWi_2402988?
The iOS user guide explains how to do this.
